Interior Design and Client Relations Manager

Company Overview:
Green Valley Custom Builders is a local, family-owned luxury home builder proudly serving Northern Virginia since 2013. Our office is located in Fairfax, Virginia.
 
We truly believe that a home is a form of self-expression. A home is more than just a place to live - it’s a canvas that reflects who you are, what you value, and how you live your life. The way you design, decorate, and maintain your home showcases your tastes, values, and lifestyle. At Green Valley, we redefine luxury living by creating beautiful, sustainable homes that inspire families and elevate lifestyles. Our commitment extends beyond construction; we build lasting relationships with clients, ensuring their needs are met long after they move in.
 
Green Valley is a “Performance-Based” company. You will be evaluated based on your performance. Raises or promotions are not determined by tenure or experience in the field, nor by market inflation adjustments or personal necessity. Raises and promotions are earned through performance, production, and value added to the company. At Green Valley, you create your own opportunities for advancement without waiting for annual reviews.
 
We don’t believe in multitasking. However, if you join our team, you must be a collaborative team player, an outside-the-box thinker, and an open-minded individual who welcomes constructive criticism and feedback. Excuses of any kind are not part of our culture.
  
About the Role:
The Interior Design and Client Relations Manager is a full-time position where you will lead interior design selections, manage procurement, and serve as the primary contact for client relationships. This dynamic role balances creative vision with project execution, ensuring every detail aligns with Green Valley’s luxury standards. You’ll also collaborate on marketing initiatives to showcase our homes and brand identity.
  
Key Responsibilities:

•  Develop innovative and sophisticated design concepts for modern luxury homes, aligning with Green Valley’s reputation for superior quality and craftsmanship.
• Collaborate with the design and construction teams to ensure efficiency, innovation, and cost savings.
• Regularly attend open houses, often on weekends, to understand market preferences and gather feedback from agents and attendees.
• Stay informed on design trends to introduce innovation and luxury into every project.
• Prepare design selection booklets and new house specifications for each project in advance.
• For custom home projects, collaborate with homeowners to finalize design selections and related details.
• Conduct regular site visits to ensure homes are built according to the specifications.
• Oversee procurement processes.
• Build strong client relationships, guiding clients through the design process with clarity and professionalism.
• Stay connected with the homeowners even after closing to ensure satisfaction and address concerns.
• Proactively listen to and document homeowner feedback, concerns, or complaints.
• Coordinate with internal teams to address homeowner concerns, ensuring timely and effective solutions.
• Foster trust and promote long-term brand loyalty through excellent client relationships.
• Serve as the primary point of contact for homeowner inquiries, including warranty-related matters.

• A bachelor’s degree in interior design or a related field.
• 2+ years of experience in interior design for luxury residential projects.
• Proficiency in design software such as Revit, AutoCAD, Canva, and others.
• A proactive, self-starting attitude—someone who takes initiative without waiting for instructions.
• Strong personal and professional integrity, with a willingness to take full responsibility for meeting goals and deadlines, regardless of the hours required.
• Strong negotiation skills.
• Excellent organizational and project management skills.
• Exceptional communication skills (both written and verbal), with precise attention to detail.
• A people-focused mindset—this role requires comfort and confidence in engaging with clients or people in general, both over the phone and in person. If you find such interactions challenging, this position is not for you.

• Base Salary: $75,000 or more, depending on experience and qualifications.
• Performance-Based Bonuses: Rewards for exceptional contributions.
• Comprehensive Benefits: Medical, dental, and vision coverage.
• Retirement Plan: Employer-matched contributions.
• Paid Time Off: Generous vacation, sick leave, and holiday allowances.
• Professional Growth: Development and training opportunities for career advancement.
• Collaborative Environment: Work with a creative, supportive team.
• Meaningful Work: Contribute to building high-end luxury homes that inspire families and communities.
• Team Events: Enjoy fun, growth-oriented team activities throughout the year.